A reminder that CRA will be in Booth 1734 at the NRF 2025 (Retail's Big Show) from January 12 to 14 in New York City.

Duncan Taylor

Senior Consultant

With over 30 years in retail and retail technology, Duncan leverages his vast experience of technology products and solution knowledge to help retailers take giant leaps forward in their approach to delivering much-improved customer and associate experiences.

From his early days in taking the POS of the day beyond its capabilities, through to managing store and commerce products for some of the world's largest retail technology vendors, Duncan's philosophy has always been simple: always keep the innovations grounded in the consumer's ability to consume it.

Duncan is driven to help retailers and retail technology providers deliver ideal experiences for users and consumers alike.