… and Add the Power of Inclusivity to the Online Shopping Experience Retailers have an incredible opportunity to revolutionize their approach to customer engagement by harnessing the power of user-generated content (UGC) and artificial intelligence (AI). Benefits include: Download CRA’s latest retail industry white paper to learn about creating personalized online experiences for every shopper, … Continue reading AI and UGC – Joining Forces in Retail to Increase Engagement and Reduce Returns