PRESS RELEASE: Boston, MA – January 5, 2021 – With the dramatic increase on online transactions during the holiday season and with fitting rooms closed in brick and mortar stores due to the COVID-19 pandemic, retailers are expected to see record volumes of merchandise returns. This white paper outlines five key steps to optimizing retailers’ reverse logistics policies and processes.

WBZ4 CBS Boston - With many customers unwilling to buy gifts in-person because of the pandemic, Black Friday will look much different in stores this year. WBZ-TV's Kristina Rex reports. See insights from Ken Morris, principal at Cambridge Retail Advisors.

Business Insider - This year, fulfillment has moved front and center for retail success, as consumers remain wary of lingering in stores and ecommerce is predicted to soar over 35% compared to last year. And the most essential, yet challenging, element of fulfillment is the "final mile" — completing the last leg of the trip, from the distribution point to the customer's doorstep. See insights from Ken Morris, managing partner at Cambridge Retail Advisors.

PRESS RELEASE - CRA'S new advisory services help private equity firms identify, screen and integrate retail acquisition targets for maximum value creation.

The 8 Steps to Turn Global Supply Chain Disruptions into a Competitive Advantage white paper outlines the ways retailers can take to turn global supply chain disruptions into a competitive advantage.

PRESS RELEASE: Cambridge Retail Advisors’ (CRA) Chief Financial Officer-as-a-Service (CFOaaS) includes a team of experienced financial executives ready to help retail and restaurant companies assess their financial situation and recommend strategies to bolster company balance sheet and financial positions to ensure financial viability in the short and long-term.

Whole Foods “opened” a new “store” that you can’t walk into or shop at. Located in Brooklyn and slightly smaller than a typical Whole Foods, the store is dedicated solely to fulfilling online orders.

Brick-and-mortar shopping has changed a lot during the COVID-19 pandemic. As retailers look to the future, they should expect many of those changes will likely be permanent. See comments from John Rohland, VP at Cambridge Retail Advisors.