Our Expertise is
Order Management and Fulfillment
As the percentage of sales and return transaction involving delivery, multi-sourcing of product, and real-time product and order visibility increases, the importance of an order management systems (OMS) grows exponentially more critical.
Our Strategy & Planning Approach
Discovery
Phase
Direction
Setting
Future State Design
Transformation Planning
The CRA team has worked with leading retailers to develop order management strategies including buy online and pickup in store (BOPIS) and buy online pickup at curb (BOPAC), that align with their technology and customer experience strategy. Our retail experts help guide you through the process of defining your order management strategy addressing the key issues. We
help you architect, select and implement the best order management solution for your business.
- Define the right OMS strategy for your business
- Select the best OMS for your business
- Successfully implementing your OMS
Related Resource
FLIPPING THE SCRIPT
Despite a disastrous start to the new decade, the physical store will endure.