We help you deliver a world-class mobile experience.
Mobile devices are ubiquitous in our lives; dramatically changing how we interact with each other, obtain information and shop. Having a constant, virtually unlimited amount of information at our fingertips has changed consumers’ shopping behavior and elevated our expectations for customer service.
Our Strategy & Planning Approach
Discovery
Phase
Direction
Setting
Future State Design
Transformation Planning
Consumers now use mobile devices to research products, compare prices, complete purchases online and increasingly to pay for in-store purchases. Putting mobile devices in the hands of store associates is now a necessity to keep up with the customer who has a plethora of information available at their fingertips. Associate mobile devices enhance the shopping experience through access to real-time inventory and customer data and the ability to service customers and process transactions anywhere in the store.
From the backend to the front, our team specializes in all things mobile. We help you deliver the world-class mobile experience your customers expect.
CRA’s experienced consulting team helps retail and restaurant organizations:
- Design and build a strategic mobile roadmap
- Select the right mobile technologies to support your business
- Successfully implement your mobile solutions