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Our Expertise is

eCommerce

We help you deliver a seamless digital customer experience.

The advent of digital commerce has given today’s customer unprecedented power. Eager shoppers can now purchase the specific goods and services they want, when they want, wherever they may be. With the rise of mobile devices, consumers are more well-informed than ever before with everything at their fingertips or a click away. A seamless shopping experience across channels is not simply wishful thinking anymore – it is the expectation. If you cannot deliver what consumers expect, your competitor surely will.

Our Strategy & Planning Approach

Discovery
Phase

Direction
Setting

Future State Design

Transformation Planning

CRA delivers a comprehensive set of digital commerce services that help retailers and restaurateurs develop commerce strategies, implement the processes and technologies to put these strategies into practice, and install a culture of continual improvement and experimentation.

CRA’s experienced consulting team helps retail and restaurant organizations:

Strategy

Businesses often come to us with a problem within their systems, without knowing exactly how to identify, isolate and resolve it.

Strategy

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Evaluation

A selection engagement is a formal evaluation and selection of technologies and strategies that suit your needs.

Selection

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Implementation

We help you implement your new strategy, process or technology utilizing our experience in management and execution across hundreds of retail projects.

Implementation

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Related Resource

​COVID-19 IMPACT STUDY

83% of C-level executives feel that Retail and Dining will be changed forever.

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