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Our Expertise is

Business Process Optimization

We help you align people, systems and processes.

To remain relevant and competitive today, retail and restaurant organizations must ensure that their people, processes and technology are aligned to produce the desired outcomes while still being efficient and cost-effective. However, with the infinite combination of processes and potential solutions, finding the right blend can be daunting. We help you optimize business processes to achieve maximum efficiency and effectiveness.

Our Strategy & Planning Approach



Future State Design

Transformation Planning

The CRA team works with you to understand your business direction and its unique needs to develop, refine, and define the processes that, in alignment with your organization and technology, optimize your operations. Whether you want to optimize your supply chain, implement a new application, or refine your store operations, we’re here to help you align your people, systems, and processes with your key strategies.

CRA’s experienced consulting team helps retail and restaurant organizations:


Businesses often come to us with a problem within their systems, without knowing exactly how to identify, isolate and resolve it.


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A selection engagement is a formal evaluation and selection of technologies and strategies that suit your needs.


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We help you implement your new strategy, process or technology utilizing our experience in management and execution across hundreds of retail projects.


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Related Resource


83% of C-level executives feel that Retail and Dining will be changed forever.

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