Retail ‘Armageddon’ Predictions Spur Alternative Scenarios

According to Cambridge Retail Advisors, 56 percent of C-level executives feel the pandemic will permanently change the way people shop, and that most consumers will move exclusively to BOPIS (buy online, pick up in-store) or BOPAC (buy online, pick up at curb) shopping, processes that begin online and end at the store.

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Study: New C-suite position needed to deal with health, safety

Retail and restaurant companies must take an aggressive, multifaceted approach to health and safety. That’s one of the recommendations of a new report by Cambridge Retail Advisors, “Adapting to the New Normal,” which said that C-level leadership — specifically a chief health officer — is needed to establish a vision for chainwide public health and ensure store-level initiatives are executed timely and effectively.

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