May 17, 2022 | Cambridge Retail Advisors

Four innovative services to drive customer traffic post-COVID-19

A new Cambridge Retail Advisors (CRA) report recommends that brick-and-mortar retailers think beyond BOPIS to gain customer trust. According to “Flipping the Script,” a white paper from CRA, the physical store will endure the COVID-19 shutdown. However, as retailers reopen brick-and-mortar stores, CRA recommends they ensure customer confidence and loyalty with the following innovative shopping features.

May Retail, Food Sales Up a Record 17.7%; Ecommerce Jumps 30%

Retail and food sales jumped a record 17.7% in May compared to April, according to figures from the U.S. Census Bureau, a hopeful sign of a recovery from the ongoing effects of the COVID-19 pandemic, after tanking an adjusted 16.4% in the March-to-April period.