Will expanded fresh and frozen food selection drive Target’s pickup business?
Getting your associates ready to reopen stores
Dick’s goes off-price with two new clearance concepts
Should retailers boycott Facebook?
Four innovative services to drive customer traffic post-COVID-19
A new Cambridge Retail Advisors (CRA) report recommends that brick-and-mortar retailers think beyond BOPIS to gain customer trust. According to “Flipping the Script,” a white paper from CRA, the physical store will endure the COVID-19 shutdown. However, as retailers reopen brick-and-mortar stores, CRA recommends they ensure customer confidence and loyalty with the following innovative shopping features.
Continue readingMay Retail, Food Sales Up a Record 17.7%; Ecommerce Jumps 30%
Retail and food sales jumped a record 17.7% in May compared to April, according to figures from the U.S. Census Bureau, a hopeful sign of a recovery from the ongoing effects of the COVID-19 pandemic, after tanking an adjusted 16.4% in the March-to-April period.
Continue readingThe Role of Stores and Restaurants is Evolving to Meet New Consumer Expectations for a Theatrical Experience, According to New Cambridge Retail Advisors White Paper
The new Cambridge Retail Advisors (CRA) white paper, Flipping the Script – Transforming the Store to a Stage, provides insights and strategies for retailers and restaurateurs to adapt to consumers’ expectations for entertaining shopping and dining experiences.
Continue readingFLIPPING THE SCRIPT TRANSFORMING THE STORE TO A STAGE
Do retailers need a chief health officer?
Retailers and restaurants should consider creating a c-level position focused on public health to address pandemic-related concerns, according to a new study. “Customer experience and employee satisfaction are more dependent on enhanced protection protocols than ever before,” wrote Cambridge Retail Advisors.
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